Change SASSA Phone Number: SRD Contact Details Guide
Your registered cellphone number can be important for identity checks, notifications and account access. Treat a phone-number change as a security-sensitive account update.
What to know before changing the cellphone number linked to an SRD application and why verification matters.
Prepare before the change
- Your South African ID number.
- The new cellphone number you control.
- Any verification information requested to prove the application belongs to you.
- Access to your existing number where the process requires it.
If the old SIM is lost or stolen
A lost number can make normal verification harder. Do not hand your ID number to social-media accounts claiming they can bypass account security. Use the recognised recovery process and keep evidence of your identity ready.
After changing the number
- Use the new number consistently for future account actions.
- Check that notifications are reaching the correct phone.
- Do not create duplicate SRD applications just to attach a different phone number.
How this page is verified
Amounts, dates, eligibility rules and process details on this page are checked against current South African government, Department of Social Development and SASSA publications. We publish the useful data directly here and review it when official information changes.
Last editorial review: 2026-09-23